CROWNE PLAZA SYDNEY DARLING HARBOUR BY IHG, Sydney – A Smart Stay in the City
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Key details
About the Hotel
58 Bathurst Street,
Sydney,
Australia,
2000,
New South Wales
Rooms & Amenities
Crowne Plaza Sydney Darling Harbour offers spacious rooms with king beds, coffee machines, Chromecast, and unlimited WiFi. Premium Deluxe rooms include deep baths and premium toiletries. All rooms feature soundproof walls, flat-screen TVs, minibars, and city views.
Dining Options
La Bella Trattoria & Bar serves Italian breakfast and dinner with seasonal dishes and Australian wines. TWO 88 Bar & Kitchen offers Art Deco-inspired cocktails, charcuterie boards, and local wines. Café 58 provides Vittoria coffee blends and pastries.
Leisure & Facilities
The rooftop heated infinity pool on Level 9 overlooks the CBD. The 24-hour fitness center includes Peloton bikes and Technogym equipment. The hotel also features a business center with printing and scanning services.
Location & Transport
The hotel is on the corner of Sussex and Bathurst Streets, a 2-minute walk from Town Hall Light Rail. Nearby attractions include Darling Harbour, SEA LIFE Sydney Aquarium, and Queen Victoria Building. Paid parking is available on-site.
Services & Accessibility
Pet-friendly rooms are available with a 20kg weight limit. The hotel offers wheelchair-accessible rooms, Braille signage, and vibrating alarm pillows. Business services include meeting rooms with natural light and built-in AV. Electric vehicle charging stations are provided.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Paid parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Heated swimming pool
Sun loungers
Sun terrace
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
58 Bathurst Street,
Sydney,
Australia,
2000,
New South Wales
Map view
street view
58 Bathurst Street,
Sydney,
Australia,
2000,
New South Wales
City landmarks
Opera House
Sydney Opera House
1.3
mi
Park
Royal Botanic Gardens
1.7
mi
Bridge
Sydney Harbour Bridge
1.5
mi
Aquarium
SEA LIFE Sydney Aquarium
3300 ft
Sydney
Darling Harbour
3300 ft
Sydney NSW 2000
Darling Harbour dining
3300 ft
Gallery
Art Gallery of New South Wales
1.2
mi
Park
Hyde Park
3200 ft
Sydney
Sydney Harbour
2.0
mi
Museum
Australian National Maritime Museum
3300 ft
Mall
Queen Victoria Building
3200 ft
Garden
Chinese Garden of Friendship
3800 ft
Museum
Powerhouse Museum
3800 ft
Church
St Mary's Cathedral
3200 ft
Mall
The Rocks
1.2
mi
Museum
Museum of Contemporary Art Australia
1.2
mi
Westfield Centrepoint 100 Market St Retail Level 5
Sydney Tower Eye Observation Deck
3200 ft
Zoo
WILD LIFE Sydney Zoo
3300 ft
Monument
Mrs Macquarie's Chair
1.4
mi
Planetarium
Sydney Observatory
1.2
mi
Amusement Park
Luna Park Sydney
1.8
mi
Museum
Hyde Park Barracks Museum
3200 ft
Museum
Madame Tussauds Sydney
3300 ft
Sydney Cove
Circular Quay
1.2
mi
Museum
Australian Museum
3200 ft
Museum
Museum of Sydney
1.2
mi
Public Building
Sydney Town Hall
3200 ft
Museum
Anzac Memorial
3700 ft
Event hall
International Convention Centre Sydney
3300 ft
Harbour
Cockle Bay Wharf
3300 ft
Nearby
Aquarium
SEA LIFE Sydney Aquarium
2000 ft
Museum
Australian National Maritime Museum
2000 ft
Sydney
Darling Harbour
2000 ft
Sydney NSW 2000
Darling Harbour dining
2000 ft
Zoo
WILD LIFE Sydney Zoo
2000 ft
Museum
Madame Tussauds Sydney
2000 ft
Event hall
International Convention Centre Sydney
2000 ft
Casino
Star Casino
2000 ft
Bridge
Pyrmont Bridge
2000 ft
Restaurants
Nick's Seafood Restaurant
1500 ft
The Promenade
Home Thai Restaurant
200 ft
Shop 1 - 2 Shelley St 299 Sussex Street
ABODE Bistro Bar
300 ft
150 Day St
Jade Dumpling Bar
300 ft
267 Sussex St Shop 1
Kabuki Shoroku
300 ft
Market St.
Black and Bronze
400 ft
511 Kent St
Wei Long Hakka Cuisine
400 ft
295/289 Sussex St Shop 330
The Belvedere Hotel
400 ft
482 Kent St
Chefs Gallery
1000 ft
501 George St Regent Place Ground Floor Shop 12
Yakiniku Yokocho
1200 ft
487-501 George St Level 9
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
Great location
Modern rooms
Poor customer service
Burnt toast in dining
8.4/10
Great
Rooms
8.0
Location
8.9
Service
6.9
Dining
7.4
Guest reviews
8.4/10
based on 9 reviews
8.5
8.5/10 based on 1432 reviews
Francis
United Kingdom,
March
2024
7.8/10
The hotel is in a prime location, extremely close to Town Hall station and right near the Town Hall train station, making it super convenient to access major attractions in the city. The rooms are spacious, modern, and come with all the amenities needed for a relaxing stay. The service was friendly overall, although there was one staff member, Alvin, who lacked the customer service skills essential for the role. The dining experience offered quality food but had a mishap with burnt toast. The facilities were well-equipped and satisfying.
Rooms
8.0
The rooms are spacious and modern, offering a great view and a complimentary bottle of wine.
Service
7.0
The staff were all lovely, but there was a noticeable lack of direction or management, especially from one staff member, Alvin, who shouldn't be in customer service.
Location
9.0
The hotel's location is excellent, with easy access to other attractions and close to Town Hall station.
Dining
7.0
The dining experience offered quality food, but there was an issue with burnt toast.
Facilities
8.0
The hotel facilities were satisfying, providing all the necessary amenities for a comfortable stay.
Great location
Poor customer service
Samuel
United States,
February
2024
7.6/10
The hotel is conveniently located near Town Hall train station, making it easy to access various amenities. The rooms are equipped with basic facilities and have a refreshing ambiance, always kept clean. The highlight is the lovely service from most staff members, although there were instances of poor customer service. The location is fantastic, right in Darling Harbour, offering proximity to everything. The dining experience is satisfactory with fresh offerings but not without some shortcomings like burnt toast. Overall, the hotel provides good value for money with its facilities and services.
Rooms
8.0
The rooms are kept clean and offer basic amenities with a fresh feel.
Service
7.0
The majority of the staff members are courteous and provide timely service, although a few incidents of poor customer service were noted.
Location
9.0
The hotel's location in Darling Harbour is fantastic, close to everything one might need.
Dining
6.0
The dining experience offers fresh offerings but can be inconsistent, with some items like burnt toast.
Facilities
8.0
The hotel provides essential facilities to ensure a comfortable stay.
Tony
United States,
January
2024
7.4/10
The hotel was conveniently located near Town Hall train station and offered a fantastic experience right in Darling Harbour. The rooms were well-equipped with accessible facilities and a welcoming bottle of wine, but lacked space to fully unpack. The service was mostly good, although a few staff members seemed out of place in customer service. Dining provided quality food with fresh offerings, but there were instances of burnt toast. Overall, it was a comfortable stay with a few areas that could be improved.
Rooms
7.0
The rooms were well-equipped with special accessibility features and amenities, but lacked enough space for convenient unpacking.
Service
6.0
Most of the staff provided good customer service, although there were a few instances of poor service that affected the overall experience.
Location
9.0
The hotel's location near Town Hall train station and right in Darling Harbour was fantastic, offering easy access to various attractions and dining options.
Dining
7.0
The dining experience generally offered quality food with fresh options, but there were occasional issues such as burnt toast.
Facilities
8.0
The hotel had various facilities to enhance the stay, making it convenient for guests to enjoy their time in Darling Harbour.
convenient location
limited room space
Raymond
United Kingdom,
December
2023
7.0/10
Staying at this hotel was a mixed experience. I appreciated the beautiful toiletries in the rooms and the convenience of facilities for special accessed individuals. However, the basic amenities were lacking, and the space to open my bag was limited.
Rooms
7.0
The rooms had beautiful toiletries and facilities for special accessed individuals, but the basic amenities were super basic, and the space to open my bag was limited.
Service
6.0
The service was a bit of a mixed bag. Most of the staff were lovely, but there was one individual who made it difficult to give them all a good rating due to poor customer service. Shoutout to Alvin for being particularly helpful.
Location
8.0
The hotel's location was convenient, being near Town Hall train station and close to many Sydney attractions, like Darling Harbour and Circular Quay for dinner reservations.
Dining
7.0
The dining experience was decent with fresh offerings, but it was not specified if it was included in the rate.
Facilities
8.0
Convenient Location
Limited Amenities
Ronnie
United Kingdom,
November
2023
8.8/10
I had a wonderful stay at this hotel, with a lovely room featuring a balcony and a bottle of wine, and the comfiest beds. The service was mostly great, except for one staff member, and Alvin made my experience truly delightful. The location was perfect, right near Town Hall train station and close to major attractions. The dining experience was top-notch with quality food offerings, and the facilities were superb.
Rooms
9.0
My room was fantastic, with great facilities, a balcony, a view, and even a bottle of wine. The beds were incredibly comfortable.
Service
8.0
The service was excellent overall, except for one staff member who wasn't very friendly. Alvin, on the other hand, was exceptional and provided service in a very timely and courteous manner.
Location
9.0
The hotel's location was spot on, right near Town Hall train station and conveniently close to major attractions in the city.
Dining
9.0
I thoroughly enjoyed the dining experience here with quality food offerings and fresh options. The fact that it was included in the rate was a bonus.
Facilities
9.0
The facilities at the hotel were top-notch, providing everything I needed for a comfortable stay.
Michael
United Kingdom,
September
2023
7.8/10
This hotel is so close to everything and offers spacious rooms with all the amenities you need, but there's a downside with poor customer service. The location is convenient, but not on Darling Harbour.
Rooms
8.0
The rooms are spacious and come with all the amenities needed for a comfortable stay.
Service
7.0
The majority of the staff were absolutely lovely, but there was one individual who made the service less enjoyable.
Location
9.0
The hotel is conveniently located near Town Hall train station, making it easy to explore the city.
Dining
7.0
The dining experience was good overall, but there were some issues with burnt toast during breakfast.
Facilities
8.0
The hotel offers a variety of facilities to enhance your stay.
Frank
United Kingdom,
August
2023
8.2/10
The hotel is superbly located near Town Hall train station, making it convenient for transportation. The rooms are cozy and come with a bottle of wine, a balcony, beautiful toiletries, and a large makeup mirror, enhancing the stay. However, there was a minor setback with one staff member providing poor customer service.
Rooms
8.0
The rooms are cozy with thoughtful amenities.
Service
7.0
The service was good overall, but there was a slight issue with one staff member's poor customer service.
Location
9.0
The hotel is conveniently situated near Town Hall train station, offering easy access to transport links.
Dining
9.0
The dining experience was delightful with fresh offerings.
Facilities
8.0
The hotel offers a range of amenities for a comfortable stay.
Nancy
United States,
July
2023
8.2/10
My stay at the hotel was truly enjoyable. The rooms were spacious, clean, and came with a balcony offering a lovely view. The bottle of wine was a nice touch. The beds were super comfy, making for a great night's sleep. However, there was a slight letdown with the lack of clear direction or management for the staff.
Rooms
9.0
The rooms were spacious, clean, and well-equipped. The balcony provided a great view, and the complimentary bottle of wine added a special touch. The beds were incredibly comfortable.
Service
7.0
The majority of the staff was excellent, providing timely and courteous service. However, there was a small hiccup due to one staff member who made the experience less than perfect.
Location
9.0
The hotel's location was fantastic, close to the Town Hall train station and easily accessible via taxi or public transport. It was convenient for reaching major city attractions.
Dining
8.0
The dining experience was enjoyable with quality food options. The fresh offerings were a highlight, and it was a bonus that dining was included in the rate.
Facilities
8.0
The hotel offered a range of great facilities for guests to enjoy, including room service, laundry service, and tours/ticket assistance.
Tim
United Kingdom,
July
2023
7.6/10
The hotel offers good facilities and comfortable beds, with beautiful toiletries provided. The rooms are accessible and well-suited for people with special needs. However, the customer service was inconsistent, with one staff member causing challenges. The location is convenient, close to various attractions in Sydney.
Rooms
8.0
I found the rooms to be well-equipped and comfortable, perfect even for specially accessed individuals. The facilities were top-notch.
Service
7.0
The service was generally good, but there was one staff member who made the experience less pleasant. The rest were friendly and accommodating.
Location
9.0
The hotel is conveniently situated near Town Hall train station, making it easy to explore the city's attractions. It's also close to Darling Harbour and Chinatown.
Dining
7.0
The dining experience was satisfactory, with quality food offered. However, there were minor issues like burnt toast on occasion.
Facilities
7.0
The hotel offers a range of facilities, including room service, laundry, and tours/ticket assistance. Some areas would benefit from better management.
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